Frequently asked questions
The answers we give on the phone, written down
Costs, colours, mesh, timing and the day itself. If your question is missing, ring the office and we will answer it and probably add it here.
Cost and quotes
The money questions, answered honestly
National figures are averages across wildly different houses, so treat any single number online with suspicion. What actually sets the price of your job: total metres of gutter, number of corners and outlets, single or double storey access, the state of the fascia behind the old run, downpipe count, and the profile you choose. A compact single-storey cottage and a rambling two-storey homestead can differ by a factor of several times. Our quotes itemise each of those pieces so you can see where the money goes and trim scope if you want to.
Per-metre pricing sounds tidy but hides the real drivers. Ten metres with three corners, two outlets and second-storey access costs more per metre than thirty straight metres at ground level, because corners, outlets and ladders are where the labour lives. That is why we price whole jobs rather than quoting a metre rate that would have to be wrong in one direction or the other.
Off-the-shelf sectional guttering from a hardware store really is cheap per length, and for a garden shed it is a perfectly fine Saturday project. For a house, the sticker price leaves out joiners, brackets, sealants, downpipes, the ladder hours, and the fact that every join you make is a maintenance appointment you have booked for your future self. Continuous guttering costs more upfront and removes those joins entirely, along with the DIY risk of working at height.
Free, written, itemised and yours to sit on. We measure, we price, we email it, and the next move is entirely yours. No deposit is asked until you accept the quote and we book the work.
Frequently, when the damage comes from a specific storm event rather than gradual wear. We cannot advise on your policy, but we can supply the itemised quote and photographs insurers ask for, and we do that as part of the normal process.
Products and colours
Steel, profiles and the palette
We roll Australian-made BlueScope coil at 0.42 BMT. BMT is base metal thickness, the steel itself, measured before the coating goes on. Thinner imported coil can quote a similar total thickness with less actual steel in it, which shows up later as dents from ladders and hail and shorter rust-through life. The 0.42 spec is the one we are happy to stand behind.
The standard COLORBOND palette, which covers the roofs, fascias and trims on nearly every home in the region. Most owners match the existing roof or the fascia trim; a contrast line along the eaves also looks sharp on the right house. Samples come to the measure so you choose against your own brickwork, not a screen.
Service life depends on siting more than anything: coastal salt exposure shortens it, inland air stretches it, and trees dumping litter shorten it again through trapped moisture. What we can say without hedging is that quality steel, correctly detailed, with mesh where trees demand it, outlasts the same steel installed carelessly by many years. We detail carefully and tell you what your specific block will do to the metal.
Hydraulically, deeper profiles carry more water; visually, the right profile suits the era of the house. Quad has been the region's default for decades, half-round suits heritage looks and sheds leaves well, and the squarer contemporary lines fit modern fascias. We show you options against your actual roofline at the measure rather than arguing shapes in the abstract.
On the day
What installation actually looks like
For the measure, yes, ideally, since colour and profile decisions happen there. For the installation itself, most customers just need the driveway clear for the machine and gates unlocked. We confirm site details when the job is booked, and the flush test photos land in your inbox either way.
It leaves on our trailer the same day and goes through proper channels, steel to recycling rather than landfill where condition allows. EPA-compliant disposal is part of the job, not an extra.
The roll-former rides on a trailer and stays on it; nothing heavy touches the property. Drop zones for the old guttering get planned around garden beds, and we walk the site with you before starting if anything is delicate.
The accepted quote states the terms before any work starts, and the invoice matches the quote unless you approved a variation in writing along the way. Discoveries like hidden fascia rot get priced and agreed before we touch them, never sprung afterwards.
Gutter guard and upkeep
Keeping the system working
On a treed block, near bushland, or on any tank-water property, it usually pays for itself in avoided cleaning and longer gutter life. On a bare new estate block with no trees for fifty metres, it can reasonably wait. We will tell you which case is yours instead of quoting mesh to everyone by default.
Give them a look each season change and after any serious blow. With mesh the check takes minutes from the ground: water moving through downpipes during rain is the system saying it is fine. Without mesh, plan on actual cleaning at least twice a year around here.
Depends what let go. If brackets pulled out of sound fascia, re-hanging works. If the fascia has softened or the gutter base is rusting, re-hanging just reschedules the failure. A quick look tells us which, and we quote the cheaper path whenever it will actually hold.
Question not on the list?
Ring the office and ask a person who installs for a living. If it is a good question we will add it to this page.